BOOKING CONDITIONS

BOOKINGS ARE RESERVED ONLY UPON RECEIVING A DEPOSIT, INTERVIEW IS REQUIRED PRIOR TO APPROVING SOME RETREATS EVEN IF A DEPOSIT WAS MADE IN A THIRD PARTY PLATFORM. REMAINING PAYMENT IS DUE 2 DAYS BEFORE ARRIVAL BY THE AGREED PAYMENT METHOD.

INSURANCE

YOU ARE RESPONSBLE TO HAVE TRAVEL INSURANCE BEFORE JOINING OUR RETREATS OTHERWISE WE CAN ARRANGE IT FOR YOU FOR AT AN EXTRA COST. LIFE SYNERGY IS NOT RESPONSIBLE FOR MEDICAL EXPENSES IN CASE OF AN ACCIDENT DURING A RETREAT

REFUNDS

DEPOSITS COLLECTED ARE A NON-REFUNDABLE AS THEY ARE REQUIRED BY OUR ACCOMMODATION MANAGER. WE OFFER RE-SCHEDULING OF A RETREAT WITH SIX WEEKS NOTICE. BE AWARE THAT YOU ARE RESPONSIBLE FOR DEPOSITS COLLECTED AFTER CANCELLING A RETREAT, AS WE HAVE LIMITED SPACES AND WILL HOLD THE SPACE FOR YOU. ANY CANCELLATION OUTSIDE THE SIX WEEK TIMEFRAME IS THEREFORE FORFEITED. A WRITTEN CONFIRMATION DOCUMENT MUST BE RECEIVED TO MAKE A RE-SCHEDULE VALID. PLEASE MAKE SURE YOU ARE AWARE OF YOUR RETREAT DETAILS REGARDING ACCOMMODATION AND LOCATION. WE SINCERELY LOOK FORWARD TO WELCOME YOU TO YOUR RETREAT.

CODE OF CONDUCT

A RETREAT CAN BE TERMINATED ON BEHALH OF LIFE SYNERGY UPON MISCONDUCT IN REGARDS TO INAPPROPIATE OR DISRESPECTFUL BEHAVIOR TOWARDS OTHER PARTICIPANTS EITHER IN REGARDS TO HARRASMENT OR RACIAL DISCRIMINATION.

ALTHOUGH OUR TEAM WORKS WITH THE BEST OF THEIR ABILITIES TO PROVIDE THE BEST EXPERIENCE WE CANNOT GUARANTEE TO EVERY PARTICIPANTS EXPECTATIONS ON RESULTS.

PARTICIPANTS ARE RESPONSIBLE FOR THEIR SAFETY DURING THEIR RETREAT. WE PROVIDE A VARIETY OF EXPERIENCES TO COMPLEMENT SOME EXCLUSIVE RETREATS THAT INVOLVE BEING IN NATURE, SWIMMING IN THE UNDERGROUND, AND CENOTES OR OCEAN, FOR WHICH WE MAY BE EXPOSED TO ENVIRONMENTAL RISKS, LIFE SYNERGY WAIVES ALL LIABILITIES RELATED TO ANY RESPONSIBILITY DUE TO ACCIDENTS. SOME ACTIVITIES TAKE PLACE IN REMOTE LOCATIONS WHERE MEDICAL ASSISTANCE IS NOT ALWAYS IN PROXIMITY.

SOME RETREATS REQUIRE PARTICIPANTS TO BE OFF FROM MEDICATION, IF YOU PROVIDE FALSE INFORMATION UPON MEDICAL CONDITION OR MEDICATION WE RESERVE THE RIGHT TO TERMINATE YOUR RETREAT WITHOUT REFUND. PLEASE BE HONEST WITH US AS IT IS FOR YOUR OWN SAFETY. CONSULT YOUR DOCTOR IF THIS IS AN APPROPIATE EXPERIENCE FOR YOU, AS ONLY HIM WOULD KNOW YOUR MEDICAL HISTORY AND DETERMINE IF THIS WOULD BE IN DEED A BENEFICIAL EXPERIENCE FOR YOU.

THANK YOU FOR YOUR UNDERSTANDING.